Digital Transformation

Digital Transformation-Building blocks for Industry Adoption

Digital transformation is the buzzword heard across boardrooms, but what really is it?
In its simplest form, I believe digital transformation is a transformative process where an enterprise uses thedigital forces of mobility, Big Data, analytics, Development , sensors, and robotics and artificial intelligence to fundamentally change the way they create value, interact with users, customers, and partners, and compete in the market. This last may sometimes even involve creating new markets.
Digital technologies are impacting every industry companies need to proactively use these disruptive forces to their advantage. This does not translate to a choice between innovation and keeping the lights on. Instead, the right balance keeping up with the pace of transformation and business innovation-will ensure companies do not become obsolete.
While the lack of digital proficiency, legacy systems, and security concerns deter digital transformation, consumer demands compel enterprises to embrace digitization and the subsequent transformation of their business models. Customers today are more empowered, informed, networked and essentially looking for a better experience even at the cost of loyalty. Employees are more connected even beyond the walls of an enterprise, thanks to crowdsourcing and co-innovation ecosystems.

The coming together of people, process and technology in a collaborative and adaptable form leads to rapid innovation, driven by digital transformation .

Digital expertise (People) → Skilled resources to drive transformation
Best practices (Processes) → Repeatable processes for quick innovation
Powered by the cloud (Technology) → Hich offers scalability and elasticity, several digital forces come together to create rapid value for businesses:

Cloud→ Offers scalability, flexibility, and elasticity, that help jumpstart digital transformation
Big Data→ Real time data that offers insights and helps take customer experience to an entirely new level.
Mobile→ Enables contextual, here and now access
Social → Facilitates collaboration, extending the boundaries of an enterprise
AI → Promotes knowledge acquisition, harvesting, representation and intelligent consumption
Robotics Drives automation and video analytics

The starting point in this digital journey usually is the cloud, which offers a quick start and ties mobile, data and devices together.

In the paradigm of digital proficiency, enterprises usually fall in one of five categories →
★ Digital Natives ⇛have embraced digital channels and technologies across the board
★ Digital Immigrants ⇛have adopted digitization or have been forced into it
★ Digital Voyeurs ⇛ are observers of the changing digital trend and recognize its impact
★ Digital Holdouts ⇛have resisted digital and overlook its relevance
★ Digital Disengaged ⇛ have given up on digital

Enterprises need to recognize where they are in the digital proficiency context and, if necessary, make an effort to change course to stay relevant and sustain growth. In subsequent posts, I will further explore some aspects, including the innovation imperative and market drivers that have propelled some industries digital transformation. I will also discuss some of the leadership attributes needed for business model innovation as well as the security dimension.

It is evident that no industry sector is immune to the digital wave sweeping the business landscape. Are there signs in your organization or industry that signal the growing importance of digital transformation?

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Abhishek Singh


Always Interested to write sometimes about upcoming technology. I am An IT Professional with 7+ years of experience with World renowned MNC 's like TCS ,IBM,CSC and Dell. Domain : IT infrastructure, Enterprise Server Administration and IT service delivery MCP,MCSA,ITIL V3 and ITIL Intermediate certified professional.

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  • Shree Kunder2 August 2015

    I've worked on several teams over the last few years on digital products and this one is up there with the best of them.

  • Jyoti Singh20 December 2015

    Still numerous organisations produce piles of paper when it comes to their monthly reporting. I have seen reports of over 100 pages with endless tables, analyses and clarifications in small font sizes. but according to me many Organizations are actively adopting digital technologies such SMACT

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